Returns & Exchanges
At Erethereal, we want your home to feel truly inspired, which is why we offer a 30-day return window for items in their original, unused condition. If a piece doesn't perfectly complement your space, our streamlined process ensures a stress-free resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original protective packaging to ensure they remain undamaged during transit back to our warehouse.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your parcel.
Receive Your Refund
Once our artisans inspect the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing